Petitions, complaints, or claims (PQR) and requests for public information
PBX Customer Service: (5) 650-2251
PBX Customer Service: (5) 650-2251
If you did not find an answer to your concern on the Port of Cartagena Group website or you have questions/requests, complaints, or claims related to the provision of port services, please fill out the following form.
It is very important for the Port of Cartagena Group to have a record of your information. In order to ensure we can properly attend your requests and avoid inconveniences in the provision of information to third parties, you must provide the following information:
Check the Port of Cartagena Group’s Data Protection Policies.
*The response associated with this request is free of charge and will be answered within a maximum of 1 hour for petitions and 24 hours for other requests.
